dhaka7 win's Privacy Policy

This privacy policy applies to all services and products on the dhaka7 win platform. When you create an account on dhaka7 win, use our services, or contact us, you agree to the terms of this policy.

Reading our Terms and Conditions together with this privacy policy gives you a complete understanding of the legal framework governing use of our services. If there is any conflict between the two, the provisions of this privacy policy take precedence.

This platform is for individuals aged 21 and above only. We do not knowingly collect information from minors, and if any such information comes to our attention, it is deleted immediately.

dhaka7 win collects user information through various methods. The categories are detailed below:

2.1 Registration and Identity Information

• Full name and date of birth
• Valid email address and mobile number
• Username and password chosen by the user (passwords are always stored in encrypted form)
• National ID card or passport details (for identity verification)

2.2 Financial and Transaction Information

Transaction details sent via bKash, Nagad, Rocket, or bank transfer at the time of deposit and withdrawal are stored. Card numbers or full bank account details are not collected on our servers.

2.3 Technical Information

• IP address and device type
• Browser type and operating system
• Session time, pages visited, and activity logs
• Information collected from cookies and similar tracking technologies

2.4 Communication Information

Information provided when seeking support via live chat or email is stored to improve service quality and resolve disputes.

dhaka7 win uses collected information for the following legitimate purposes:

• To create accounts, verify identity, and ensure secure login
• To process deposits and withdrawals and maintain transaction history
• To prevent fraud, money laundering, and unauthorized access
• To send bonus offers and promotional messages based on user preferences (you can opt out of these messages at any time)
• To improve service quality and develop new features
• To meet applicable legal obligations

As part of implementing our Responsible Gaming policy, we analyze playing patterns to identify risky behavior and, where necessary, alert users or help them set limits.

dhaka7 win applies industry-standard technical measures to protect user data. All sensitive information is transmitted via SSL encryption, and high-grade encryption is also used when storing data on our servers.

4.1 Technical Security

• All data transfers secured with 256-bit SSL/TLS encryption
• Passwords are never stored in plain form — only their hashed form is kept
• Automated monitoring systems remain active to detect suspicious activity
• Regular security audits are conducted

4.2 Retention Period

All data is retained while an account is active. After an account is closed, certain information may be retained for a defined period due to legal or regulatory requirements. Data is securely deleted once that period expires.

dhaka7 win never sells users' personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Payment Processors

Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and bank transfer services to complete transactions. These processors follow their own privacy policies.

5.2 Technology Service Providers

Trusted technology partners are given limited data access for cloud hosting, analytics, and cybersecurity services. These partners are contractually bound to maintain confidentiality.

5.3 Legal Obligations

Information may be disclosed in response to a valid legal directive, court order, or proper request from a government authority. Only the minimum information required is provided in such cases.

The dhaka7 win website uses cookies and similar technologies to improve service quality and personalize the user experience.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions, security tokens, and basic functionality — disabling these will prevent use of the service.
• Functional Cookies: Used to remember language preferences, layout settings, and other personal preferences.
• Analytics Cookies: Used to understand which parts of the website are used most — this information is analyzed in aggregate, not at an individual level.

6.2 Cookie Controls

You can disable non-essential cookies from your browser settings. However, doing so may cause some features to not work properly.

As a user of the dhaka7 win platform, you have the following rights regarding your own information:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: You can request that incorrect or incomplete information be corrected.
• Right to Deletion: In certain circumstances you can request that your information be deleted — however, some data may need to be retained due to legal obligations.
• Opt Out of Promotional Communications: If you do not wish to receive messages about bonuses and offers, you can opt out at any time.
• Data Portability: You can request to receive your information in a structured format.

To exercise these rights or for any questions, contact us via our 24/7 live chat or email in Bengali or English. You will find answers to more questions about privacy and accounts in our FAQ section.

dhaka7 win's servers and infrastructure may be located in various countries. Even if your data is transferred outside Bangladesh, the protection standards described in this policy are maintained. Appropriate contractual safeguards are ensured during international data transfers.

dhaka7 win strictly follows a 21+ age policy. Age is verified at registration, and additional identity documents may be requested in suspicious cases. If it is confirmed that information from a minor has been submitted, it is deleted immediately and the associated account is closed.

10.1 Policy Revisions

This privacy policy may be updated due to changes in business circumstances or legal requirements. If significant changes are made, notice will be given via registered email or on the platform. Continued use of the service after an update will be considered acceptance of the new policy.

10.2 Contact Us

For any questions, complaints, or requests related to privacy, please contact us:

• 24/7 Live Chat: directly via the chat icon on the website
• Email: [email protected]

Our support team provides service in both Bengali and English.